Recent content by merryoncherry

If you are saying the preview is right and the real world looks wrong, then the problem is not with the sequence... also those check sequence things look like noise anyway. Start channels and end channels are inclusive... so a single pixel might be channel 3-3. 500 pixels (1500 channels) may...

I suppose up or down grade may be the only simple steps to try. There have been other reported crash issues with this... see https://github.com/xLightsSequencer/xLights/issues/5568 which was fixed last week (but may not be in your release yet). Maybe try the next version when it comes out...

Good. Agree with Kate though, getting to the bottom of why it won't upload to controller is still worth doing.

Hmm. Most of this sounds right, except for the bit about not being able to upload to the controllers... Anyway, a couple generic quick tips... make sure you do a render + save, so that the .fseq is updated and saved (otherwise it could explain not getting effects). If you are using 40FPS, try...

The other thing that might find problems quickly is to do a "check sequence" (with no sequence open, actually, it still works and is more of a "check layout", which is what we want).

Welllll, there can be more than one kind of problem. I wonder if you rerendered and saved, but the other thing that jumps out is that the channel numbers don't go up by 1500 from one port to the next, most are 1500 but there's a 2x1499 and a 1502 ... Hit that upload button one more time too...

Before we do anything crazy, just check this screen and make sure everything is right. Maybe you did, but still... And then, if it is not working, a photo or video would help a lot, just to make sure we appreciate the symptoms fully.

This will not be the custom model, and splicing issues would not cause this full variety of problems either. This may be per-port brightness or color settings on the controller... let me plug one in and screenshot the place to look.

# 4 is a right-click option... select the imported custom model and then right-click it.

Well... the xLights matrix model doesn't allow this setup (with half the connections on the left and the other half on the right). What you'd do is: 1. Go set the matrix back how it was, 5 strings of 1000, 10 strands/string. 2. Export this as a custom model 3. Import that custom model 4. Replace...

Are you letting xLights manage everything? Everything meaning that, once you set the number of strings/ports, assign controller ports (possibly with the help of the visualizer), then let xLights upload all that to the controller? This workflow is very easy (as long as you do all the simple...

It will be something simple ... You did upload to controller? Did you check the DDP start channel is right - somehow that is a common point of disagreement between the genius and xLights, depending on the versions of each...

They just do. After you hard power it on, you have to go into the web UI and soft boot it. I had that issue last year, 50 pixels on a 20ft extension gave issues, 200 up close no problem. Went back and forth with David, applied all firmware updates to no avail. Soft reboot became part of the...

Dom said it's the BaldrickTug, and that the first tug is always free.

Are there little white dots on one of the conductors of the string? To me, based on the larger bulges on the LED side of the string, it looks like these are not attached with the same polarity, so one must be reversed? But some little white dots would make this clearer.