We (Advatek) would like to put a couple of things on record about the AlphaPix and PixLite controllers and also open a place for general discussion and for people to ask any questions of either us or Holiday Coro about them. We intend for this purely factual and mainly wish to dispel some rumours we have heard.
Firstly, it has come to our attention that some people have presumed Holiday Coro to be the manufacturer of the PixLite controllers as he has been selling them throughout 2014. This is however not the case. Advatek Lighting is the manufacturer of these controllers. Advatek Lighting has and will continue to sell to, provide direct support and warranty to anyone worldwide. We ship direct from LA, USA and Sydney, Australia.
Secondly, some people have assumed that the new AlphaPix controllers that are coming to the market from Holiday Coro are from the same range as the PixLite controllers. This is also not the case. Although they look uncannily similar and have an almost identical feature set, the AlphaPix controllers are made by an (unnamed) Chinese manufacturer, not by Advatek Lighting.
Holiday Coro will no longer be selling the genuine PixLite controllers.
Anybody with a PixLite controller will be able to contact Advatek support at any time for assistance regardless of whether it was originally purchased from us directly or from Holiday Coro. This has always been the case and will continue to be so. Also, any warranty claim can be made with us directly at any time.
Hopefully that makes the difference in manufacturer clear.
The following are some of the main differences between the controllers themselves from our perspective (seeing as specifications wise they are extremely similar):
-AlphaPix controllers have 12 month warranty though the reseller (Holiday Coro)
-PixLite controllers have 3 years direct manufacturer warranty from Advatek Lighting
-AlphaPix controllers have limited free support from Holiday Coro and $19.99 paid support for full assistance (getting the network side working, talking between controller and your PC, setting up sequencer etc is only available as paid support)
-PixLite controllers have free direct manufacturer support as far as getting the controller working, network setup, PC talking to it properly and at least one piece of software controlling lights as expected
-AlphaPix have an LCD on board so you can easily see/set it’s IP address etc
-PixLite controllers have a small application that automatically detects all controllers on the network without needing to know their IP addresses in the first place. It will now find any PixLite connected to any PC network without needing to change your network settings at all (new feature unique to PixLite controllers).
There are obviously some other differences between them but we hope this helps dispel the main misconceptions about the controllers and welcome any further questions and/or comments.
Firstly, it has come to our attention that some people have presumed Holiday Coro to be the manufacturer of the PixLite controllers as he has been selling them throughout 2014. This is however not the case. Advatek Lighting is the manufacturer of these controllers. Advatek Lighting has and will continue to sell to, provide direct support and warranty to anyone worldwide. We ship direct from LA, USA and Sydney, Australia.
Secondly, some people have assumed that the new AlphaPix controllers that are coming to the market from Holiday Coro are from the same range as the PixLite controllers. This is also not the case. Although they look uncannily similar and have an almost identical feature set, the AlphaPix controllers are made by an (unnamed) Chinese manufacturer, not by Advatek Lighting.
Holiday Coro will no longer be selling the genuine PixLite controllers.
Anybody with a PixLite controller will be able to contact Advatek support at any time for assistance regardless of whether it was originally purchased from us directly or from Holiday Coro. This has always been the case and will continue to be so. Also, any warranty claim can be made with us directly at any time.
Hopefully that makes the difference in manufacturer clear.
The following are some of the main differences between the controllers themselves from our perspective (seeing as specifications wise they are extremely similar):
-AlphaPix controllers have 12 month warranty though the reseller (Holiday Coro)
-PixLite controllers have 3 years direct manufacturer warranty from Advatek Lighting
-AlphaPix controllers have limited free support from Holiday Coro and $19.99 paid support for full assistance (getting the network side working, talking between controller and your PC, setting up sequencer etc is only available as paid support)
-PixLite controllers have free direct manufacturer support as far as getting the controller working, network setup, PC talking to it properly and at least one piece of software controlling lights as expected
-AlphaPix have an LCD on board so you can easily see/set it’s IP address etc
-PixLite controllers have a small application that automatically detects all controllers on the network without needing to know their IP addresses in the first place. It will now find any PixLite connected to any PC network without needing to change your network settings at all (new feature unique to PixLite controllers).
There are obviously some other differences between them but we hope this helps dispel the main misconceptions about the controllers and welcome any further questions and/or comments.