Last night about 6:30pm my internet dropped which is frustrating but not nearly as talking to Telstra to get is sorted. A few minutes later I tried logging into my router using the default IP of 10.0.0.138 and there was a message about it doing a reset. Since that reset I haven't been able to log in with 10.0.0.138 or any other IP that I've tried. The router is a Telstra Thomspon TG587 V3 Technicolor and it's not allowing a logon on 10.0.0.138, 192.168.1.254 (what the Thomson website sourced manual suggests) or with http://dsldevice.lan (also from manual). Instead of the usual wifi SSID I get TNCAPE844B3 which I can connect to but can't work out how to log onto the user interface. I have used netscan to scan from 192.168.0.0 to 192.168.255.255 and 10.0.0.0 to 10.10.10.10 without it finding the device. Any ideas on how I can find the IP that the router is responding to as I'm sick of being netless (with the exception of using phone as a wifi hotspot). Telstra were baffled after the hr I spent on the phone to them tonight and their solution is to organise a replacement modem which will be 3-5 business days (72 - 168 netless hours).