Non Xmas light Led Controller Help

Discussion in 'The Family Room' started by fxxxrr, Dec 3, 2015.

  1. fxxxrr

    fxxxrr New Elf

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    Totally off topic and I apologise in advance, and I don't even know if I have put this in the right place, ( feel free to move if its not)

    I'm hoping one of the gurus on here will be able to help me.
    a customer of mine had a LED sign in the front of there business which after the last storm no longer works properly,

    its approx. 1.5m x 2.5m led modules on both sides , one side still works although missing a few pixels, the other side just has splashes of red on it.
    at the base of the pole its mounted on is simply a power point and a Ethernet plug, they usually plug a laptop in to program it, however it now no longer communicates, turning it off and back on also does not clear the fault,
    the controller I believe is a HD-C3 as there is a manual for one in the shop apparently
    I have found them here
    http://www.alibaba.com/product-detail/SRY-HD-C3-wireless-rgb-DMX_60067106330.html?spm=a2700.7724857.29.28.ZN4fNC

    my biggest questions are

    is the controller the most likely faulty item?

    if I was to access the controller can I easily swap display screens over between channels to see if fault moves accordingly?

    do I need to re program a flash drive of some sorts? ( one side of sign works ok so I assume the flash drive is still ok)

    is it more likely that the LED modules themselves have gone?

    There is no way to access the items unless a cherry picker or similar is used as the sign is to big to remove panels safely from a ladder

    I'm thinking of suggesting the customer orders a new controller and has that on hand before we go to the expense of hiring a cherry picker

    has anyone here got any magical advise for me? is anyone familiar with these controllers?

    thanks in advance
     
  2. David_AVD

    David_AVD Good news, everyone!

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    Sounds like the controller card may have been whacked. Always check power supply voltages too.

    You usually have to set various parameters on the new controller card; panel type, configuration, etc.
     
  3. OP
    OP
    fxxxrr

    fxxxrr New Elf

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    David thanks
    I have no idea or experience with controllers at all. as this is in Capalaba would it be something you are comfortable in doing?
     
  4. David_AVD

    David_AVD Good news, everyone!

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    Possibly. PM or email me and we'll go from there. :)
     

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