Hi all, I would like to warn people here of the eBay seller haruyr_kb / lu_cytime208
My dealings were with lu_cytime208 but it is my belief that both ID's are the same seller - They sell the same items and have almost identical feedback.
I bought a "Digital Radio Station 1W PLL Stereo FM Transmitter wide-band 87-108MH 0.1MHZ" back on May 18th, the item was marked as posted a few hours later.
About 3 weeks went past and i had not recieved it so i contacted the seller and asked if they could track it down and tell me why perhaps i had not got it yet. In about 24 hours they contacted me back and said that the item was stuck in customs and that i would get it soon. I messaged back again (feeling somewhat content with the explaination) and requested the tracking number so i could track it too. To this they replied that they do not have a tracking number but if i sent them another $5 they will give it to me but they would gladly resend or refund if i did not have it in a week.
I patiently waited another week with no sign of it so I messaged the seller back to resend stating that if I had not got it within 4 weeks, i'm not going to get it. He re-confirmed my address and told me he had sent another one (over a few messages). I waited another 3 weeks for the 'resent' one to arrive but It never did. Over this time I was still in contact with them and consistently they offered my money back, again and again, thanked me profusely for not leaving negative feedback and insisted they wanted me to be 100% happy.
It then got to over 4 weeks since the 'resent' one was supposedly sent and still no sign of it. I contacted the seller and finally requested a refund - This is where it all went pear shaped.
The seller responded with 'Sure, send the item back and we will refund'. To this I said that if i had the item, i would not be requesting a refund. This went back and forward over about 10 or so messages resulting in the seller accusing me of 'stealing', being a liar, a scammer and generally being very rude. Several more times I requested a tracking number for either of the packages but they refused to supply it. I also stated that if they do refund and the item(s) do ever arrive, I will happily pay for them/it but they still refused to refund.
It wasn't until later that I perused over the feedback of both of these Ebay IDs and you see the commonality. They both have significant negative feedback saying the item never arrived.
I have rarely not received something from China within 2 weeks and NEVER more than 4. The only time I have not received an item, I did when it was resent.
It is my true belief that the item was simply never sent. The problem is, Paypal buyer protection only covers you for 45 days and Ebay feedback is only able to be left within 60 days of a transaction and these sellers know it. They stall and stall and plead with you to not raise a dispute with Ebay/PayPal with the promise that they want you to be 100% happy until you don't have any leg to stand on to dispute the transaction.
It is now August and the item has not arrived (either of the ones supposedly sent) and there's basically nothing i can do about it.
I have learnt a valuable lesson here - If you do not have the item within 45 days, ALWAYS log a dispute with PayPal no matter how much the seller pleads with you or what promises they make. It's the only way to truly protect yourself.
In the end however, I've sort of come to the conlusion that a 1W transmitter was probably not the best decision anyway if i wanted to avoid getting shut down so it's not all completely bad....
My dealings were with lu_cytime208 but it is my belief that both ID's are the same seller - They sell the same items and have almost identical feedback.
I bought a "Digital Radio Station 1W PLL Stereo FM Transmitter wide-band 87-108MH 0.1MHZ" back on May 18th, the item was marked as posted a few hours later.
About 3 weeks went past and i had not recieved it so i contacted the seller and asked if they could track it down and tell me why perhaps i had not got it yet. In about 24 hours they contacted me back and said that the item was stuck in customs and that i would get it soon. I messaged back again (feeling somewhat content with the explaination) and requested the tracking number so i could track it too. To this they replied that they do not have a tracking number but if i sent them another $5 they will give it to me but they would gladly resend or refund if i did not have it in a week.
I patiently waited another week with no sign of it so I messaged the seller back to resend stating that if I had not got it within 4 weeks, i'm not going to get it. He re-confirmed my address and told me he had sent another one (over a few messages). I waited another 3 weeks for the 'resent' one to arrive but It never did. Over this time I was still in contact with them and consistently they offered my money back, again and again, thanked me profusely for not leaving negative feedback and insisted they wanted me to be 100% happy.
It then got to over 4 weeks since the 'resent' one was supposedly sent and still no sign of it. I contacted the seller and finally requested a refund - This is where it all went pear shaped.
The seller responded with 'Sure, send the item back and we will refund'. To this I said that if i had the item, i would not be requesting a refund. This went back and forward over about 10 or so messages resulting in the seller accusing me of 'stealing', being a liar, a scammer and generally being very rude. Several more times I requested a tracking number for either of the packages but they refused to supply it. I also stated that if they do refund and the item(s) do ever arrive, I will happily pay for them/it but they still refused to refund.
It wasn't until later that I perused over the feedback of both of these Ebay IDs and you see the commonality. They both have significant negative feedback saying the item never arrived.
I have rarely not received something from China within 2 weeks and NEVER more than 4. The only time I have not received an item, I did when it was resent.
It is my true belief that the item was simply never sent. The problem is, Paypal buyer protection only covers you for 45 days and Ebay feedback is only able to be left within 60 days of a transaction and these sellers know it. They stall and stall and plead with you to not raise a dispute with Ebay/PayPal with the promise that they want you to be 100% happy until you don't have any leg to stand on to dispute the transaction.
It is now August and the item has not arrived (either of the ones supposedly sent) and there's basically nothing i can do about it.
I have learnt a valuable lesson here - If you do not have the item within 45 days, ALWAYS log a dispute with PayPal no matter how much the seller pleads with you or what promises they make. It's the only way to truly protect yourself.
In the end however, I've sort of come to the conlusion that a 1W transmitter was probably not the best decision anyway if i wanted to avoid getting shut down so it's not all completely bad....
