Strange that the previous instructions did not help. Do you have the latest updates in your computer and did you delete the lightshow pro installation folder as there may be a file that is still there causing issues.Phil H said:Thanks. Very clear instructions which I followed but still no joy. The error message I get after a clean reinstall is "Lightshow Pro has stopped working - a problem caused the program to stop working correctly. Please close the program." I may have a corrupted download but the Lightshow Pro site is currently unreachable so I'll have to wait until they are back online and I'll send them the log file to try and work our what the problem is.
No more sequencing for me for the moment unless I dust off xlights and go through the learning process again