I have used LOR my whole time that I have been decorating, about 10 years now. Just thought I would try HC 27 channel controller, ended up not a good idea but now that I have the product I would like to get it working. Here is what I have and the steps I have taken. Using LOR 4.3.26 software, have 27 channel HC controller, Actidongle. Have connected everything to the PC, created a brand new sequence to be sure, with RGB setup address dip switch to 1, set channels up on universe 1, 1-2-3, connected RGB lights red, green, blue, then black to COM. Ensured that under edit I went to network preferences and selected the A5S83RI Entec DMX USB Pro, then went to PLAY and selected Control Lights. Setup two channels with basic on, off and fades. Ensured the Control Panel was on and then tried to play the song. Nothing, I have a solid green light on the controller and that is it. I have traded out RGB lights, CAT 5 cable, USB cable and still nothing. I did switch the address on the controller to 123 and the green light started flashing, but no lights still. I have to be missing something. I sent the board and actidongle back to HC and they tested, said all was good. Help.