So early february, I purchased a copy of LSP. On Feb 10, I tried installing it and my license key wouldn't authenticate. I downloaded the license file, emailed it to firstname.lastname@example.org. Now - 3 weeks later - i'm still awaiting a response. I know there's a few guys on here that work with LSP - so i'm hoping this might get attention where the original email didn't. Someone mentioned in chat that LSP lost it's license key database some time ago. I wouldn't have thought that would impact on license keys issued AFTER that point. It's not the kind of experience that makes you feel comfortable with having spent that much money. If anyone can put me in touch with someone who can resolve this, that would be great (Alex@snlevents.com.au). Otherwise i'll just have to do a chargeback on my card and go with LOR instead.