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LSP Key troubles

Discussion in 'LightShow Pro (LSP)' started by AlexB, Mar 1, 2015.

  1. AlexB

    AlexB New Elf

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    South of Brisbane
    So early february, I purchased a copy of LSP.

    On Feb 10, I tried installing it and my license key wouldn't authenticate. I downloaded the license file, emailed it to support@lightshowpro.com.

    Now - 3 weeks later - i'm still awaiting a response. I know there's a few guys on here that work with LSP - so i'm hoping this might get attention where the original email didn't.

    Someone mentioned in chat that LSP lost it's license key database some time ago. I wouldn't have thought that would impact on license keys issued AFTER that point. It's not the kind of experience that makes you feel comfortable with having spent that much money.

    If anyone can put me in touch with someone who can resolve this, that would be great (Alex@snlevents.com.au). Otherwise i'll just have to do a chargeback on my card and go with LOR instead.
     
  2. fasteddy

    fasteddy I have C.L.A.P Global Moderator Generous Elf

    Joined:
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    Please send me a PM with your relevant purchase information and email and ill pass it on so we can get this fixed up.
     

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