LSP Key troubles

AlexB

New elf
Joined
Nov 2, 2012
Messages
45
Location
South of Brisbane
So early february, I purchased a copy of LSP.

On Feb 10, I tried installing it and my license key wouldn't authenticate. I downloaded the license file, emailed it to support@lightshowpro.com.

Now - 3 weeks later - i'm still awaiting a response. I know there's a few guys on here that work with LSP - so i'm hoping this might get attention where the original email didn't.

Someone mentioned in chat that LSP lost it's license key database some time ago. I wouldn't have thought that would impact on license keys issued AFTER that point. It's not the kind of experience that makes you feel comfortable with having spent that much money.

If anyone can put me in touch with someone who can resolve this, that would be great (Alex@snlevents.com.au). Otherwise i'll just have to do a chargeback on my card and go with LOR instead.
 

fasteddy

I have C.L.A.P
Global moderator
Joined
Apr 26, 2010
Messages
6,648
Location
Albion Park NSW
Please send me a PM with your relevant purchase information and email and ill pass it on so we can get this fixed up.
 
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