Discussion in 'RGB Lights - Intelligent Pixels and 3-Channel RGB' started by Binkles, Jan 11, 2013.
What's the best way to contact ray and what time if by chat?
I always use trade manager to contact ray. He is 2 hours behind us in Qld EST
Same as steve, and I follow up any emailed order with a quick drop into chat letting him know I have ordered
yep do the same here. that way it runs smooth
I tried to contact him through trade manager but got no reply. Just wondered if there was a good time to catch him.
realistically, he is on alot, its almost like, he lives there, just leave a message and he will reply fairly fast
Best time i have found is at night for Australians, that way your do not have the extra people from the US dealing with Ray
I was using Trade Manager but have now switched to Skype. If you already use Skype just add Ray by searching for alpha_lighting.
I used email since i could not reach him through chat.
I sent him a chart with pictures, description and amount of each item to be ordered + some comments if needed.
He created a web page just for me and emailed me back a link where I could check and confirm the order. Simmilar to this:
He also reduced shipping cost by combining all together.
I confirmed and now I am waiting for my package.
He is very nice guy to deal with.
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