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PixLite 16 trouble shooting

Discussion in 'Advatek Lights' started by wce06, Dec 1, 2017.

  1. wce06

    wce06 Apprentice Elf

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    I have my new display running almost perfectly but having some random issue, that when I first power up my master control pannel with my PixLite 16 MkII all my lights strobe white. I hit the bootloader button on the Pixlite and they stop. I can then run my xLights sequence with no problems.

    During a sequence the white strobing effect does come back, it is very random and as soon as i hit the bootloader button the sequence continues. But i don't want to run into my garage everytime the strobe starts.

    My question is:
    - Is this a problem i need to track down in my lights i.e. a short or connection somewhere, or
    - Is it a faulty PixLite 16, or
    - IS it a data issue.

    I didn't think it was a data or power issue as the display and sequence runs fine mostly, its just every now and then it starts to strobe white until i hit the boot loader button.
     
  2. BundyRoy

    BundyRoy Dedicated Elf

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    My guess is that if the strobe effect happens when you turn the controller on without it being connected to the network then its a controller issue. If it happens only when you connect the network cable then it is likely to be a network/data issue. I doubt very much it's the lights. I gather all lights work fine when you put the test mode on.
     
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  3. Boof63

    Boof63 Senior Elf Generous Elf

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    suggest contacting advatek- i am having similar flickering on test pattern only (haven't tested show yet)
    But am checking everything at my end first.
    Suggets changing cable if you have one element not strobing and switch to see if that fixes problem.
    if that's the case then cable problems?
    Cheers Boof63
     
  4. OP
    OP
    wce06

    wce06 Apprentice Elf

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    Its the whole display, and I have just sent the same question to Advatec to see if they have seen this issue before....I hope its not the controller that would be bad, no back up controller :(
     
  5. hardcore_rm

    hardcore_rm New Elf Generous Elf

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    I have an advatek controller and it seems normal for them to quickly flash when powered on but then should go off.
    Advatek have always been very quick with their support for me so hopefully U can get it sorted in time.
     
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  6. BundyRoy

    BundyRoy Dedicated Elf

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    If it is a controller issue then Advatek will fix it very quickly. I haven't had any issues for a while but when I did (blew a chip due to substandard waterproofing) they helped me troubleshoot and diagnosed the problem straight away. This was after hours as well. You've probably already done it but it will help if you do some troubleshooting before you talk to them. Does it still happen with only your smallest set of lights plugged (ie unplug every output except the one with the least lights on it. Does it happen with/wothout the network cable plugged in. Does the test pattern work. Check the version of firmware with the advatek assistant. They may want to know that.
     
  7. OP
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    wce06

    wce06 Apprentice Elf

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    BundyRoy thankyou will go through all those options tonight. While I was at work today I was hoping someone had it happen to them, so could provide a quick fix, before I go testing tonight.
     
  8. djgra79

    djgra79 Senior Elf Generous Elf

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    When/if you get the issue resolved, dont forget to put that info in this thread so others can troubleshoot if they get a similar problem in the future :)
     
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