Ray wu email

[crazymofo]

I just tried sending an email to ray@rita-light.com and got an undeliverable email back. I managed to send email successfully to contact@rita-light.com and contact@rita-led.com, both of which i found on here that someone had listed as having successful communication. Anyone else have this issue with email that address? This is my first time contacting them.

 

[Katekate]

what was the reason for the undeliverable mail?

 

[Mark_M]

Can't say that I've had any problems but my last order was in October 2020.

Hopefully it's his email client having a hiccup and it will soon be available.


Attachments in emails should be around 20MB max, if you've included images that may be a reason.

 

[crazymofo]

no images were in my email.

 

[Katekate]

show us the actual error

 

[crazymofo]

 

[Katekate]

server error at their end, they should get it fixed soon enough.

 

[i13]

Ray has (or at least had) a Yahoo email address. I'm not going to repost it on the forum because that might increase the amount of spam for Ray but it is in the 9th post in this thread https://auschristmaslighting.com/threads/127/

 

[drakky]

are his pixels safe to buy now though?

 

[Katekate]

as safe as anyone elses.

 

[crazymofo]

What was wrong with them?

 

[Katekate]

there have been pixel fires, some people were blaming ray.

Its more complicated than that, and the full report will be released feb 10.

 

[drakky]

there have been pixel fires, some people were blaming ray.

Its more complicated than that, and the full report will be released feb 10.

so has the report been released?

 

[Katekate]

yes

 

[paullyxmas76]

so has the report been released?

This is the presentation they did...Bill recorded it live on facebook....
View: https://www.facebook.com/100001280280278/videos/3929340560451915/

click on the small green facebook link above below the black box to play the video...not sure if you have to be a member of Official xlights support group though...it will also be available on youtube in about a week or so once it is uploaded.
here is a link they also posted if you have any problems with pixels to submit a report on them...

https://www.pixel.report/