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After Upgrade New License Key says exceeded the number of allowed installations.

Discussion in 'LightShow Pro (LSP)' started by Blickensderfer, Jul 5, 2013.

  1. Blickensderfer

    Blickensderfer Ohio, USA

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    I've sent a email to Minleon on 7/2/13 about this issue and haven't heard anything back from them. This is a brand new upgrade key to LSP 2.5 and it's the first time trying to activate my copy of LSP. This tells me that my key is not genuine to me.


    What's my options?

    Dan
     
  2. mmulvenna

    mmulvenna Apprentice Elf

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    Have you downloaded the current version as is listed in the notice at the top of the LSP forum?

    This version is REQUIRED in order to validate.


    Who did you send the e-mail to?


    Faster response would probably occur if the issues are posted on the LSP forum.
     
  3. OP
    OP
    Blickensderfer

    Blickensderfer Ohio, USA

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    Yes, I have downloaded the version based on the website about the validating issue. I replied to the email with the license key. So it went to: retail@lightshowpro.com


    Thanks,
    Dan
     
  4. mmulvenna

    mmulvenna Apprentice Elf

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    I don't have access to that e-mail, woudl yo send me the key and I can take a look at it? mike at lightshowpro.com
     
  5. OP
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    Blickensderfer

    Blickensderfer Ohio, USA

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    I just sent you the email Mike.


    Thanks,
    Dan
     
  6. kenlmcse

    kenlmcse Lightshowpro Developer

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    Wow! Dan did I convert you too?
     
  7. OP
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    Blickensderfer

    Blickensderfer Ohio, USA

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    Ken,

    I've owned a copy since Ver 1.8 But having a 1600 pixel tree this year, I need to upgrade to the Pro Ver. I have been playing around with it and you guys have made great improvements.


    Dan
     
  8. kenlmcse

    kenlmcse Lightshowpro Developer

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    Just wait until you get the 3.0 version. One of the new macro's will offer your RGB mega things that no other application out there can do.
     
  9. richardd

    richardd Full Time Elf

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    When is this version 3.0 suppose to come out?
     

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