I thought Ray could do custom spacing (or even custom pieces). On my 5th order with Ray I thought I would try it out and it has been a disaster. I requested the ProForma on 18 Feb and the strings I got this weekend are still wrong. I sent clearly labeled pictures of what spacing I wanted in certain spots and then the rest of the string was supposed to be the standard 100mm spacing (white bullet type). He got the certain spots close enough but the standard spacing part he did at 80mm (majority of the string) - they're useless. Anybody else having trouble with Ray lately?