Ray wu response

Discussion in 'Backyard BBQ' started by mborg10, Sep 12, 2013.

  1. mborg10

    mborg10 Michael Borg

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    Anyone heard from ray in the past week. I emailed him twice to update an invoice and add more stuff so I can give him some $$$ but no response as yet. Normally it's only a day before he responds.
     
  2. fasteddy

    fasteddy I have C.L.A.P Global Moderator Generous Elf

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    Ray is traditionally flat out at this time of the year. It took him 3 days to get me a quote which i recieved yesterday
     
  3. AAH

    AAH I love blinky lights :) Community Project Designer

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    I have had a few emails back and forth over the last week. Prior to those few I had a couple that were taking almost a week to get a response from.
     
  4. bdeditch

    bdeditch Full Time Elf

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    I ordered some stuff and we have done 2 huge group orders with him this year. He is flat out, has some new people working for him that still need to learn the ropes. He will contact you, if not send him another email for a reminder.
     
  5. Habbosrus

    Habbosrus New house (again) 2017

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    I received my order from him yesterday and emailed him about small problem with one of the items. He emailed me last night to say he will send out correct items today. He did say he was extremely busy.
     
  6. OP
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    mborg10

    mborg10 Michael Borg

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    I guess I'm just getting ancy. I left it late to order my stuff cause of $$$ but now I have $$$ & i wanna trade it for a big bunch of pixels.
     
  7. Habbosrus

    Habbosrus New house (again) 2017

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    Try contacting via chat this evening. I have found him easier to contact around 9pm EST. I had a bunch of questions for him as this is my first year. He was extremely patient with me and very helpful.
     
  8. kane

    kane Dedicated Elf

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    That's one of the nasty side effects of the CLAP.
     
  9. bdeditch

    bdeditch Full Time Elf

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    Ray has gotten a lot of business thanks to the people on this group. He is trying hard to please everyone. I can just imagine the orders that come into him this time of the year.
     
  10. kane

    kane Dedicated Elf

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    Yeah, that's why I try to get my order in earlier in the year.. But the problem is, you then start thinking about other things to do, and end up putting in another order. And then another.. It's a downward spiral!
     
  11. fasteddy

    fasteddy I have C.L.A.P Global Moderator Generous Elf

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    Ive watched this happen every time with Ray around this time of the year, but he does seem to deliver in the end, Its just not Ray, its most of the LED manufacturers which are flat out dealing with orders for Christmas. Its the big rush before Chinese National day (Oct 1) which pretty much closes down China for a week, so many people are ordering now to get their stuff shipped before then
     
  12. greg58

    greg58 Full Time Elf

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    I ordered a large order from Ray. It took 1 week to put together and 2 days to deliver from China to NSW. All in tact. Now I have a lot of work to do.. This service is what makes the difference.

    Greg
     
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    mborg10

    mborg10 Michael Borg

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    Got an email from ray overnight. I understand he's busy this time of year. Just like everyone else. I'm always happy with his products and responses. Like most things you find something good and stick with it.
     
  14. ԆцряєсϮ

    ԆцряєсϮ Senior Elf

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    I finally recieved my order from him earlier this week
    Took 4 weeks from payment.
    He is flat out
     
  15. DeeJai

    DeeJai Is that Magic Smoke?!?

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    it took nearly 6 weeks from time of order and payment to receive the items, The biggest delay was due to the manufacturers delivering the stuff to Ray. As Eddy said, its all about the time of year.
     

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