Ray Wu Shipping

Xmas_Wanders

Melb, Vic
Joined
Aug 18, 2011
Messages
16
Location
Melbourne
Hi all, didn't know where to put this at.
I had a shipping coming from Ray Wu but is this normally to be like this after 5 days?
Hasn't changed at all.
Any ideas?Screenshot_2018-11-25-13-09-12.png
 

scamper

Dedicated elf
Joined
Jan 5, 2014
Messages
1,049
Location
collie
At this time of year expect everything to be slower. I ordered a few things a while ago and it took the best part of a week for it to be even processed, then the shipping company takes it sweet time at every stage.
It still says it is in china, so hasn't even got on a plane yet.
nothing you can do about it except make like a boy scout and be prepared :thumbsup:
 

ryanschristmaslights

Senior elf
Administrator
Joined
Jun 30, 2010
Messages
708
Location
Adelaide, Australia
Yes, it is common for tracking numbers to have an initial lull period for Ray orders. DHL doesn't have a lodgement location near his location. Ray uses a forwarder / middleman to get the parcel from him in Shenzhen, China to DHL in Hong Kong (HK will likely display as the 'origin' of your parcel once tracking information begins updating.)
 

darylc

404 darylc not found
Global moderator
Joined
Dec 8, 2012
Messages
666
After 5 days I would ask him if the tracking number is correct, sometimes it isn't.
 

Xmas_Wanders

Melb, Vic
Joined
Aug 18, 2011
Messages
16
Location
Melbourne
Yeah Daryl, that's what I thought to be too.
Thanks Scamper, Ryan and Daryl for info.

I have got an updated and it's in Singapore atm.
So must came from China/Hong Kong to Singapore secretly.
You thought DHL would've wake up to notice so many parcels coming from this location and setup small DHL Depot for him.
Or at least a local company thats deal with DHL.
I'm glad it's closer now. Just one long flight away to Melb.

Thanks again fellas :)
 

videoman3857

Full Time elf
Joined
Apr 21, 2016
Messages
418
Location
Glass House Mountains
After 5 days I would ask him if the tracking number is correct, sometimes it isn't.
Lots of luck getting him to reply at the moment.
I made an inquiry back in mid October and still no reply. I am guessing he is run off his feet.
No biggy for me - it was about next years stuff - but I still need a reply.
 

djgra79

My name is Graham & I love flashing lights!
Generous elf
Joined
Dec 27, 2011
Messages
1,352
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Cranbourne West
Lots of luck getting him to reply at the moment.
I made an inquiry back in mid October and still no reply. I am guessing he is run off his feet.
No biggy for me - it was about next years stuff - but I still need a reply.
I wouldn't wait any more than 1.5 to 2 weeks for a response, regardless of when you need the items.
He told me it would be 12 days from payment to postage for my smallish order this year. After 10 days I emailed him and he gave me a tracking number that night.
So long as you're polite and not rude/pushy, I think it's totally fine to send reminders, even if you need to do so multiple times.
 

videoman3857

Full Time elf
Joined
Apr 21, 2016
Messages
418
Location
Glass House Mountains
I sent Ray 3 emails
I wouldn't wait any more than 1.5 to 2 weeks for a response, regardless of when you need the items.
He told me it would be 12 days from payment to postage for my smallish order this year. After 10 days I emailed him and he gave me a tracking number that night.
So long as you're polite and not rude/pushy, I think it's totally fine to send reminders, even if you need to do so multiple times.
I sent three emails - including the first. Like I said. No biggy for me cause its mainly next years stuff and I have found a work around for now.
 

tooms

Full Time elf
Joined
Jan 2, 2015
Messages
127
Location
Kalgoorlie
I ordered stuff in September and after a week the tracking still showed it was in China somewhere .. item rolled up at my door the next day and the tracking had still not updated
 
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