I'm no web guru, but learning today of the issues with servers recently have me gobsmacked. A friend of mine runs a wholesale hosting service and he couldn't believe this site had been rolled back to the beginning of the month. We've just been through the biggest month of the year, where everyone has posted of the problems they've had, and the responses to everyone's displays - and all of it is gone. From what I heard earlier today, the last server backup was done in April this year. The site wasn't backed up since the beginning of December. And even our site host http://harrisonkohn.net/ only has his index page up with every single link on the page going to a 403 error. (something you might wanna fix if you have it backed up Harrison) Now please don't misunderstand me - I haven't seen much of what Harrison has done for ACL because I haven't been around here that much, and I am not here to create a virtual lynch mob - He has obviously done a great job otherwise i'd never have been able to learn what I have so far. But from what i've been able to discover, Harrison only resells the server space that ACL occupies from another supplier - http://www.serversaustralia.com.au/ Like I said, i'm no web guru - but I don't understand why ACL would host through a reseller when the actual host would provide the same service (or more) for the same money? I know not all the issues are with the servers - the issues with the Chat are not server based, but code based, but i've noticed that in the past 2-3 months there just seems to be many issues. I have my own little website - it's not much, and i haven't done a lot with it, but my host backs up both my site, and the email accounts associated with it (which I do use regularly) EVERY DAY. That ACL wasn't is just a cardinal sin. I don't use servers australia, but I know the guys there take care of their customers, and would bend over backwards to keep their clients happy (as I'm sure Harrison would as well) - so why the middle man?